Recently, we set up a status page for OnTime OnDemand customers. This provides a quick and easy way to see how OnTime OnDemand instances in data centers around the world are performing. Most of the time you’ll see a beautiful wall of green dots, like in the screenshot below. When issues occur, you’ll see yellow [...]
A few of us just got back from sponsoring the Visual Studio Live 360 conference in Orlando, FL last week. Now that the jet lag has worn off and we are back in our comfy offices in Scottsdale, Arizona, we would like to give a big thanks to the attendees, other sponsors, volunteers, and organizers [...]
I’m excited to announce that we have released OnTime 13 for OnDemand customers (and will be releasing it for OnPremises customers this Friday). It’s a tremendous upgrade that adds lots of new features and fine tunes others. Here are my favorite features: New Card View (Kanban/Scrum Board) My most favorite feature is the new “Card [...]
Are you using live web chat on your web site? If not…why not? Well, to be honest Axosoft isn’t using it at the moment either, but we should (See update at the end of this article). Some well known companies who know a thing or two about online sales have decided live web chat is [...]
Your business collects a ton of data. So, why is most of it so useless? Collecting data is one thing and meaningful information that provides insightful, decision-making advantages is entirely something else. One is pounding on the piano keyboard, while the other is Chopin’s Fantasie Impromptu. Let’s back up a bit. (Or, you can jump [...]