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Axosoft Frequently Asked Questions

The FAQs are broken down into these categories:

General FAQs
Hosted FAQs
Upgrade FAQs

Or, for technical questions and answers, you can visit our FAQ Forum, which is updated regularly by our support staff.

OnTime 2009 General FAQ

What's the catch with the Free Single-User OnTime Professional? Does it Expire? Is it limited?
How is OnTime licensed and priced?
Who else uses OnTime?
Which OnTime interface is right for my team: Web (local), Windows, VS.NET or Hosted?
Can I use OnTime Web, VS.NET and Windows versions together?
What do I need in order to use the OnTime Web Services SDK?
Can authorized users access our installed OnTime Web System from the Internet or multiple locations?
How well does OnTime scale? Can it handle thousands of Users?
What technologies were used to create OnTime?
Can I import data from Excel or other bug tracking tool into OnTime?
How old is Axosoft?

OnTime 2009 Upgrade FAQ

Do I qualify for a free upgrade to OnTime 2009?
I have OnTime V(1.X or 2.X or 3.X or 4.X or 5.X or 6.X or 7.X or 8.X), do I qualify for a discount to OnTime 2009, V9.0?
What's new in OnTime 2009? or Why should I upgrade?
Can I have OnTime 2008 and 2009 installed side-by-side?
How hard is it to upgrade to OnTime 2009? or Will I lose my data?
Can I go from OnTime 2005/2006/2007/2008 Installed to latest version of OnTime Hosted and keep my data?
Can I still buy OnTime 2005/2006/2007/2008 licenses?
Can I somehow test the new OnTime 2009 system using my existing OnTime 2005/2006/2007/2008 database?

OnTime 2009 Hosted FAQ

What's new in OnTime 2009 Hosted?
Can I use the OnTime Windows or OnTime VS.Net Clients with the OnTime Hosted Solution?
What is OnTime 2009's hosting environment?
What browsers are supported by OnTime 2009 Hosted?
Can I use my older OnTime database in OnTime 2009 Hosted?
Are there any Contracts? How long do I have to commit to using OnTime Hosted?