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Axosoft Frequently Asked Questions

This page contains a listing of the more commonly asked questions.

The FAQs are broken down into these categories:

General FAQs
Hosted FAQs
Upgrade FAQs

Or, you can visit our FAQ Forum, which is updated regularly by our support staff.

OnTime 2008 General FAQ

What's the catch with the Free Single-User OnTime Express? Does it Expire? Is it limited?
How is OnTime licensed and priced?
Who else uses OnTime?
Which OnTime interface is right for my team: Web (local), Windows, VS.NET or Hosted?
Can I use OnTime Web, VS.NET and Windows versions together?
What do I need in order to use the OnTime Web Services SDK?
Can authorized users access our installed OnTime Web System from the Internet or multiple locations?
How well does OnTime scale? Can it handle thousands of Users?
What technologies were used to create OnTime?
Can I import data from Excel or other bug tracking tool into OnTime?
How old is Axosoft?

OnTime 2008 Upgrade FAQ

Do I qualify for a free upgrade to OnTime 2008?
I have OnTime V(1.X or 2.X or 3.X or 4.X or 5.X or 6.X), do I qualify for a discount to OnTime 2007, V7.0?
What's new in OnTime 2008? or Why should I upgrade?
Can I have OnTime 2007 and 2008 installed side-by-side?
How hard is it to upgrade to OnTime 2008? or Will I Lose My Data?
Can I go from OnTime 2005/2006/2007 Installed to latest version of OnTime Hosted and keep my data?
Can I still buy OnTime 2005/2006/2007 licenses?
Can I somehow test the new OnTime 2008 system using my existing OnTime 2005/2006/2007 database?

OnTime 2008 Hosted FAQ

What's new in OnTime 2008 Hosted?
Can I use the OnTime Windows or OnTime VS.Net Clients with the OnTime Hosted Solution?
What is OnTime 2008's hosting environment?
What browsers are supported by OnTime 2008 Hosted?
Can I use my older OnTime database in OnTime 2008 Hosted?
Are there any Contracts? How long do I have to commit to using OnTime Hosted?