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Features & Functionality
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OnTime 2008 Pro
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FogBugz
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TestTrack Pro
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Jira
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Bugzilla
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Project Wiki
Base product includes a wiki for team collaboration
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Item Tracking Separately or Together
Defects, features, and incidents can be tracked together in one item list or in separate lists for each type
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Customer Portal
Includes a separate web interface for customers (any 3rd party), providing limited ability to add defects, features, incidents, etc.
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Customizable Workflow
Project and item-types are governed by a user-defined workflow.
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Source Control Integration
Integrates with popular 3rd-party providers of source control management (SCM)
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Visual Project Dashboard
Provides meaningful charts and graphs all in one place for project managers
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User Dashboard
Provides a user-centric view where user-level data can be viewed and acted upon
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Hierarchy-based
The main navigation is driven by a hierarchical project view that makes it easy to jump from project to project
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Visual Item Grouping
Items lists can be grouped by user-specified settings on the fly
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Search and Filters
Searching and filtering functionality
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Unlimited Public & Private Filters
Offers an unlimited number of filters that can be saved and/or shared
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Unlimited Public & Private Views
Design views to display available information precisely as you wish with filters and sorting applied -- keep these views private or share them.
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Project-level Field Templates
Create an unlimited number of templates for gathering information at the project level
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Unlimited Custom Fields
Create an unlimited number of custom fields used to collect any information you wish
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Item-Level Field Templates
Create an unlimited number of templates for gathering information at the defect, feature, or incident levels
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Custom Hyperlinks Fields
Create custom hyperlink fields that can pass through dynamic data, such as customer name -- makes linking to CRM and other applications very easy
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Restrict Workflow by User Roles
Allows only certain user types to progress an item from one workflow step to the next
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Automatic Email Notifications
The system sends email notification based on specific events, such as an item changing
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Rules-based Alerts
Filters that monitor data and send alerts when items are found meeting user-specified criteria
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Attachments with Preview
Attach images and/or files with automatically generated thumbnails for easy preview
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Customizable, Role-based Security
Ensures only certain users, or groups of users, have access to view, edit, workflow progression, etc.
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Work Log & Time Tracking
Tracks how long users spend working on specific items / projects
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Item-level History
Track and view all changes made to any item (defect, feature, incident)
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Full Audit Trails
Consolidated view of all histories for all items
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Email Conversations
Ability to check POP3 emails, track those emails, and reply within the application
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Email-based Item Generation
Automatically generate new defects, features, and incidents based on incoming POP3 emails
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Windows-integrated Authentication
Supports Windows user authentication for login credentials
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Built-in Authentication System
Tracks user logins internally
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Import Wizard
Full field-mapping interface for bringing in data from an external source
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Free Web Services SDK
Provides users with the ability to programmatically tie the data and certain features in to other applications
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Native Application Backup
Performs database backups without reliance on external tools or systems
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