OnTime Overview

Let Axosoft's founder & CEO walk you through OnTime in this video - our quickest, most thorough online resource for explaining exactly what OnTime is and what it can do for your software development team.

How about a Live Demo?
If you'd like to take the video to the next level, join us for a live online demo. We offer 3 live demos each week, featuring a live instructor. Our webinar is not a sales pitch. It's led by an Axosoft University instructor, and it's extremely informative. We jam in at least 40 hours of self-led evaluation into about 60 minutes, and then there's plenty of time for Q&A afterward.

View the OnTime Live Demo Schedule >>

Bug Tracking Software

At its core, OnTime is an elegant item-tracking and item-management application. In fact, it started out in 2002 as primarily a bug tracker -- with the rest of its features evolving naturally over time.

• Fast & easy-to-use!
• Hierarchically-driven and organized
• Totally configurable
• Efficient and enforceable with custom workflow automation
• Alerts and notifications keep all team members current
• SCM integration
• Attachments & image annotations
• ...much more!

Depending on your needs, you can also leverage some or all of OnTime's power features like: custom reporting, security, work logs, auditing...

Project Management

OnTime gives you the ability to instantly answer vital questions about the projects you're working on:

• Who is working on what?
• How many issues are unresolved?
• When will we be ready to ship?
• Which resources are over- or under-utilized?
• Is the Project on track to finish on time?

While most other project management apps are little more than glorified spreadsheets, OnTime provides you with the insights you need to make meaningful decisions and to ship your software projects on time.

Scrum & Agile

At Axosoft, we are deeply rooted in Agile Development and Scrum: from the head of our Software Engineering team to our QA Lead to our Head of Training - they are all Certified Scrum Masters.

We have also created the world's #1 and highly acclaimed Scrum Introductory Video >>.

So when it comes to Scrum features in OnTime, we are our own biggest critics and our first test bed for new features. You'll find OnTime provides your team with everything it needs to properly track and manage a project utilizing Scrum:

• Product Backlogs
• Release & Sprint Management
• Burndown Charts
• Customizable Terminology

Help Desk Software

When you manage your customers and support incidents with OnTime, you'll enjoy:

• POP3 / IMAP email monitoring to automatically generate support tickets based on incoming emails
• Notifications based on events (like a new email or a change in workflow step)
• Alerts based on constantly monitored rules (like 'x' hours have passed without resolution)
• Support incidents can be 'copied to defect' -- allowing support staff to instantly report verified bugs
• Color-coded incident list for at-a-glance assessment

Best of all, your support team and development team can now use the same tool to look at and plan for future releases. No more data duplication.

Customer Portal

The OnTime Customer Portal provides external groups (like customers, stakeholders, contractors, etc.) with limited access to your main OnTime database.

Once logged in, customers can:

• Access a project (and sub-projects)
• Add, edit, view defects, features, incidents, and wiki pages based on their security settings
• View only items that are directly related to themselves (for example, view only defects they entered)
• Subscribe to RSS feeds

Customer Portal is for OnTime Professional & Enterprise editions (learn more about OnTime editions >>).

Windows / Web

Choose the platform that works best for you.

Your dev team prefers a rich and robust windows experience? Or maybe the flexibility of a web based client?

With OnTime you can give everyone what they want.

One of the first things you'll notice about the differences between OnTime's Web UI and its Windows UI is that... there aren't that many differences. We've gone to great lengths to deliver the same great OnTime experience whether you use Windows or Web.

Visual Studio and Eclipse Plug-Ins

How much time and momentum are your developers wasting every time they jump out of their IDEs and into a separate defect tracker or process management system?

What if feature requests, scrum workflows, and bug tracking were accessible right inside of Visual Studio or Eclipse?

With OnTime, there's no "what if."

No clumsy interface, no swapping windows, no downshifting in the middle of a coding hot streak... OnTime doesn't get in the way.

Free Visual Studio Plugin >>
Free Eclipse Plugin >>

iPhone Client

Accessibility. That's what the iPhone Client is all about. Your built-in OnTime Admin user can download and utilize the Free OnTime iPhone Client.

Just point the OnTime iPhone Client to your web installation URL or hosted URL, enter your credentials, and you're ready to go.

The iPhone client features include:

• View defects, features, tasks and incidents
• Add new defects, features, tasks and incidents
• Add attachments, comments and work log entries
• View Dashboard charts like burndowns, workload graphs and more

It's ideal for support personnel, project managers and scrum masters -- as well as any team members are typically mobile.

A Wiki for Teams

Once an OnTime user is logged in to the main system (or via Customer Portal - with sufficient security access), s/he is ready to take advantage of the built-in team wiki.

It features:

• Hierarchical sorting and automatically generated Table of Contents
• Recently edited documents list
• Wiki attachments and inline images
• History and version control
• Comments

Stop losing important knowledge that's being buried in email threads, shared folders, intranets, and other walled gardens or silos. The OnTime wiki provides a searchable repository for your team's knowledge.

Use it for guidelines, directories, "lessons learned", to explore new ideas, to collaborate on the beginnings of new projects...and, yeah, for lunch menus and recommended audio books, too!

Workflow & Process Automation

When your team adopts OnTime as its management tool, you won't have to adopt new development processes -- unless you want to, that is.

OnTime helps you define and enforce your existing development process whether it's Scrum, another flavor of Agile, XP, MSF, 6 Sigma, or ad hoc.

• Integrates with role-based security
• Each project can have its own workflow
• Each item-type (defect, feature, incident, etc) can have its own workflow within a particular project
• Create workflow templates and assign them to multiple projects or item-types
• Notifications let you know when an item works from one step of the workflow to another (for example, you might want to know about it when an item has moved into the "ready for testing" phase)

SCM Integration

OnTime integrates your existing Source-Code Control system into the OnTime interface. Make the information you're already tracking much more powerful, without learning a new process.

• Associate defects and features with specific versions
• Perform SCM actions such as check-out, check-in and histories
• Currently supporting: Perforce SCM^TM, SourceGear Vault^TM, Visual SourceSafe, and Subversion^TM

Or... If you really want to bring the power of OnTime integration to your team's subversion solution, check out what axosoft has for you:

• Learn about RocketSVN for Visual Studio >>
• Learn about TortoiseSCM Plugin >>

Visibility & Dashboards

If a project is going to hit or beat its projected completion date, program managers and lead developers have to stay on top of overall development progress. Your OnTime Project Dashboard will provide real-time answers to the questions that are important to you and your project.

• What is my projected ship date?
• Who's working on what?
• How is the workload spread across my team?
• How many defects are being found every day, versus the number we are resolving?
• How many man-hours remain on a given defect? Feature? Release?

Work Logs & Time Tracking

Whether you bill customers for time spent on a project or not, you can't really understand (or improve) the development process without seeing a picture of how much time is spent on tasks.

This information can be used to generate burndown charts, spot trends, help with decision-making, and, of course, to help you ship software on time.

• Track and log the work and time spent by team members on any given defect, feature, incident, or task.
• Define custom work-log types (such as billable, non-billable, R&D, etc.) resulting in aggregated information that's categorized in a way that is relevant to you.
• Determine total actual time spent on an issue, feature, incident, task, or project.
• Compare actual vs estimated times.

Fully Customizable

No, not just a little bit customizable. OnTime is truly a flexible, customizable tool -- and it has been since day one.

Of course, it's ready to go "right out of the box" with default workflows, fields, field templates, etc. But, if you need to tweak it a little, or a lot, that's no problem.

Don't like a built-in report? Just use the Custom Report Builder (with Active Reports technology) to build your own.

When reporting a bug, do you need to know which mobile hardware it's associated with? No problem - just add a custom picklist for hardware to the defect template.

With OnTime you can create or modify an unlimited number of fields:

• Single- or multi-select picklists
• Two or more dependent picklists
• Short, long, and HTML text fields
• Comment fields (automatically creates an author & time-stamp for each comment)
• Decimals, currency, time, and integer numbers
• Associate fields with one or more project / release.

Remote Server

OnTime Remote Server allows roaming or external OnTime users to take advantage of the rich Windows or VS.NET clients by connecting to the OnTime database through Web Services provided by the OnTime Remote Server. OnTime Remote Server can also be used with OnTime Hosted.

Benefits Include:

• Remote connectivity to SQL Server
• HTTPS Web Services (port 443)
• Data compression for faster throughput
• Easy setup and configuration

The OnTime SDK/API

Use the OnTime Web Services APIs to integrate defect reporting, feature request and support incidents into any of your own applications.

With the OnTime Web Services SDK, .NET and C# examples are included that allow you to easily pull data out of and put data into your OnTime system.

The Web Services provide access into all aspects of the system including users, customers, defects, features, tasks, incidents, work log entries and much more.

OnTime Now! Hosted Software as a Service

• Get started in minutes
• Quickly test 6 data centers around the world, and choose the one that serves your location fastest
• No contracts
• Pay monthly or yearly

Get the same, sexy OnTime Web UI without installing it on your own servers. And, since we let you choose from 6 tier-1 data centers around the world...it's super fast!