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Compare OnTime Editions
OnTime Express, Professional or Enterprise - which is best for your team?
| Feature / Functionality | Express | Professional | Enterprise |
| Standard Functionality OnTime's core functionality includes: Bug Tracking, Feature Management, Help Desk Incident Tracking, Scrum Planning Board, Project Wiki, and much more. See the OnTime overview page for more details. |
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| Windows, Web, VS.Net, Eclipse, iPhone Interfaces Your OnTime users will have the option of using four main clients: the Windows client, a web client, Visual Studio, or an Eclipse integrated client, so they can work in an environment that's most efficient for them. See below for more information regarding the iPhone Client. |
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| Includes OnTime APIs The OnTime Software Development Kit allows you to integrate OnTime with existing software packages used by your team. |
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| Unlimited Security Roles OnTime uses granular security settings to ensure only the proper individuals on your team have access to the various data stored in OnTime. |
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Can be Hosted by Axosoft |
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| Alerts Custom email alerts are based on specific field changes, combinations of fields, or even filters. OnTime Express is limited to the built-in notifications. |
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| Email Queuing Service Central, server-based service that’s responsible for sending all emails eliminating the need for each client to have access to an SMTP server - any user logged into OnTime can send emails according to his/her security settings. |
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| Project Dashboard OnTime offers a truly visual Project Dashboard. Project managers will appreciate OnTime's burndown charts, other graphs and workload pie charts -- instant project visibility for anyone with access to the Project Dashboard. |
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| Audit Trails Audit Trails track all changes to items by user, by date range, by item type and more. |
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| Customized Notification Templates OnTime sends notifications via email. In OnTime Professional & Enterprise, these notifications can be customized to include almost any data stored in the OnTime database. In OnTime Express, there is 1 default Notification Template that can be used. |
Default Notification |
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| Custom Report Designer Build custom reports, pulling data directly from the OnTime SQL database using Data Dynamics's Active Reports. |
Built-in Reports Only |
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| Burndown & Other Scrum Charts Get the most out of scrum with OnTime's automatically generated Burndown charts, treemap charts, and more. |
Only in |
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| Customer Portal, Unlimited Logins Provide your customers with secure, limited visibility into their projects. With Customer Portal, they can view defects and features, the progress being made on items, and even open a support ticket. |
Not Available | 5 Customer Logins Included (more optional) |
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| Data Visualizer Organize your items by any criteria you choose; remaining hours, assignee, reported by, item type, severity, status and much more! Sorting, grouping and even text searching is simple, detailed and blazing fast. |
Not Available | Not Available | |
| Remote Server Included If your remote users prefer the OnTime Windows client or the Visual Studio client over the Web client...not a problem! Remote Server provides OnTime access with any any OnTime interface. |
Not Available | Optional |
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| OnTime iPhone Server Included With the OnTime iPhone Client, users can access OnTime from virtually anywhere. Review defects, features, incidents, and tasks -- even take a snapshot of a whiteboard and attach it to an OnTime item. The OnTime iPhone Client is available free from the Apple iTunes App Store. The Server portion is required to allow non-admin users to log in with the iPhone app. |
Admin User Only |
Admin User Included, More Users Optional |
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| Stopwatch Use the OnTime Stopwatch to search for OnTime items and track work time against. Filters help you find just what you're looking for; filter by project, item types, user, whatever you like. Submit worklogs using Stopwatch and finally have a true measure of the time spent on any given item as opposed to a random estimation. |
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| Unlimited Unique Workflows In OnTime, workflows are used to ensure items are worked on according to your organization's methodology. It provides automation that will save your team time and help eliminate workflow errors that would otherwise slip through the cracks. |
1 per Item Type |
50 per Item Type |
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| Unlimited Unique Field Templates Field templates allow administrators to define which fields are visible and/or required when gathering information. |
1 per Item Type |
50 per Item Type |
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| Unlimited POP / IMAP Email Accounts OnTime can check incoming POP & IMAP email and automatically generate defects, features, or incidents based on those emails. |
1 Email Account |
10 Email Accounts |
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| Pricing | Starts at $395 for 5 users |
Starts at $995 for 5 users |
Starts at $3,995 for 10 users |
“OnTime had the best blend of functionality for us. This included separate tracking of bugs and enhancements, a customer portal, easy configuration of custom forms and a choice of thick or thin client access.”
- Jason Goodridge, Managing Director, Axios IT
(Australia)
(Australia)










