PureChat 2008

Live is Better.

Chat with your customers at the precise
moment they want help or answers.
Nothing makes more sense than being
there when they're looking for answers.

Improve user-experience while increasing
sales & conversions on your website.

PureChat Overview Video
	What's PureChat? PureChat helps break down the barriers of communication for your web site's visitors, placing you just a click away.

Features for your Chat Operators
PureChat administrators and operators log into the Operator Console. On this screen operators set their statuses, are alerted to incoming chat requests, and access all operator-level features.
Completely web-based, runs on your ASP.NET web server Daily emails with stats regarding # of chats and operator chat times Manage multiple chat sessions at once Use / add / edit / delete macros for commonly used phrases Set status to available or away Visual cues help multiple chats flow smoothly Plug-in architecture for developing interoperability with other software (includes Axosoft OnTime plug-in) Individual chat windows resize	Place users back into the chat queue so another operator can assist them further Instantly receive chat request notifications View all logged in operators View all active chat sessions View all pending chat sessions View all complete chats View abandoned chats Console resizes vertically and horizontally to maximize the chat area

Features for Your Website Visitors
Visitors to your web site are presented with this simple and straightforward chat client. It's made to be super easy to use while also providing users with visual cues that help them follow the conversation.
Users can chat instantly or provide name and topic prior to chat. Color-coded messages: user, operator and system notifications Custom skins / logo images via simple css edits	"Operator is typing..." indicator End-of-chat rating (optional) as well as print and save options Send web page links

What Can PureChat Do for You?
No Monthly Fees! PureChat is an application that you can try before you buy -- and when you do purchase there are no recurring monthly fees.	Installed On Your Server You have full control of PureChat because it installs and runs on your ASP.NET web server.
Up & Running Quickly You'll be up and running with PureChat on your web site in as little as 10 minutes.	Increase Sales Offering instant chat to your web site visitors eliminates communication barriers, making it more likely they will talk to you.
Positive Experience Purechat's user interface is simple and filled with visual cues that help conversations flow smoothly.	Reduce Costs Provide first-class service to more potential customers without hiring extra staff or spending a fortune on other solutions.
Measure Satisfaction Receive instant feedback from your users measuring how they rate their PureChat experience with you.	Instant Touch Point We can't say enough about adding the human touch to your web site. Provide your visitors with the best possible experience!

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