Help Desk, Wiki and Email Ticketing

See how our tools can support your internal and external development processes

Help desk & email ticketing

Empower your Support team to never lose sight of a customer conversation or the status of an issue!

Release Planner Screenshot
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Track customers and
contacts by ticket

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Turn emails into
support incident tickets

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Reply to emails
from inside Axosoft

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Use canned

Powerful Wiki

Build Wiki pages for test cases, documentation, etc., and link to them from items for quick reference.

Wiki Screenshot
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Create and track
unlimited wiki docs

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Collaborate on
document creation

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Organize wiki pages
by project

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Powerful wiki page security

Brandable self-service portal

Create a custom Portal for your customers to create and edit tickets without using paid Axosoft accounts.

Help Desk Screenshot
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External users can add & view items

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Self-registration for external users

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Unlimited free Portal accounts